Terms & Conditions
(a) ‚"interiorinstyle" means and includes any of its subsidiary of associated companies or their respective assigns and trading brands interiorinstyle, BoscoBear, directionsinstyle, retailinstyle, Kidsstickups, Labels Labels Labels and wallpaperinstyle. Any reference in this document to interiorinstyle pertains to one or all of the above brands.
(b) "Goods" means all products sold or supplied by interiorinstyle; and
(c) "You" includes a firm or corporation; and
(d) "Purchaser" means You (either alone or jointly with another party) contracting or offering to contract with interiorinstyle.
All interiorinstyle products are proudly designed and made in Australia.
All images and designs are the sole property of interiorinstyle, unless otherwise stated. Copying, reproducing, distributing, republishing, downloading, displaying, posting or transmitting in any form or by any means including, but not limited to electronic, mechanical, photocopying, recording or otherwise, without prior written notice and consent of interiorinstyle is prohibited under the Copyright Act 1968 (and amendments).
We have included in your kit a Quality Test Sticker (look for the large Q). Please test your surface with the Q sticker before installing the kit and leave for at least 48 hours. If there are any issues with the test piece, please return the full kit within 14 days for a full refund excluding postage. Please understand only full kits (excluding the Q) are eligible for refund.
RETURNS AND EXCHANGES
Our guarantee is simple. We want you to love what you have ordered. If you are not completely satisfied with any of our products, we will be happy to either replace the item or refund your money if the product is returned unopened within 14 days.
No hassle. Please refer to our returns & exchange policies below. Materials are manufactured under careful quality control and are warranted to be free from defect in material and workmanship. Any material shown to our satisfaction to be defective at the time of sale will be replaced without charge.
All risk in the Goods pass to the Purchaser upon delivery or upon title of Goods passing to Purchaser, whichever is the earlier.
Although risk in the Goods passes on delivery to the Purchaser or your agent or carrier, title in the Goods shall not pass to the Purchaser until payment in full in cleared funds of the purchase price for the Goods has been received by interiorinstyle and for all other Goods sold by interiorinstyle to you for which payment is due.
If purchased through a retail store you will need to refer to the store refund policy.
WEB, PHONE AND FAX ORDERED REFUNDS
For a refund please include the shipping document you received with your parcel and indicate the reason for return. Goods must be returned at buyers cost, within 14 days of receipt of the goods in original packaging. However for Christmas gifts the return period is extended to 28 days from 25 December. We will credit your original method of payment, excluding postage.
SEASONAL AND PERSONALISED RETURN AND EXCHANGE POLICY
Orders for products that have been personalised or are for seasonal occasions may not be exchanged or returned. This policy supersedes all other return and exchange policies of interiorinstyle (unless goods are faulty or not as ordered).
ADDRESS FOR RETURNS & EXCHANGES
Send to: interiorinstyle
PO Box 7042, Alexandria, NSW Australia 2015
Customer Service Australia: 1300 1STYLE
Customer Service International: +612 9700 8613
Delivery is calculated automatically by the website calculator as you shop. Free delivery is available when meeting specific value criteria, please refer to www.boscobear.com.au for specific rates, delivery details and estimated timeframes.
Orders are sent using a combination of post and courier services depending on the location and service selected. ‚"Pack & Send" is our standard service. Should your order be urgent you can upgrade the service by selecting Jump Queue & Rapid Pack at the checkout. Jump Queue & Rapid Pack is a premium service where your order is prioritised and moved to the front of the production queue and then dispatched using an express service.
Please note this service is charged in addition to the Pack & Send service. All prices are billed in Australian dollars. The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur.
PLEASE NOTE: To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending as a gift. It is your obligation to enter the correct delivery address details at time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. We will arrange for the delivery of your order with the time specified.
Unfortunately, we are unable to guarantee time of delivery. It is the responsibility of the customer to inform us if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the delivery company to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery. Please note that if an item has been lost in transit, we will not despatch a replacement item immediately.
Replacement items will be despatched according to our discretion. Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
All colours are reproduced as accurately as possible. However, a slight variation may occur in colour and size specifications. We reserve the right to verify orders, and that credit details supplied are bona fide. We also reserve the right to cancel any order and refund monies paid.
Your Personal Information is collected to enable us to process your orders and/ or inform you of special promotions and important changes to the interiorinstyle business that may be of interest to you and to improve our services.
Only on a need to know basis will some of your information be passed on to our delivery couriers to enable accurate and timely delivery of your orders and/or promotional materials.
P.O. Box 7042, Alexandria, NSW, Australia, 2015
Phone: 1300 1STYLE
WE RESERVE THE RIGHT
To cancel any order, at which time we will immediately notify this action by email or phone, using the email address or number/s provided.
We will refund the monies paid using the original method received. All orders are subject to availability of stock and we will take reasonable steps to verify that the order and credit details are bona fide.
Our products are designed as decorative items and are not to be considered as toys. interiorinstyle room art should be used in positions that are out of the reach of children under 3 years of age due to a possible choking hazard. Please dispose of the packaging thoughtfully, where bags are used, do not give to children as it may be dangerous.
The durability is based on Australian exposure conditions. Actual performance life will depend on substrate preparation, exposure conditions and maintenance of the marking.
Information on physical characteristics is based upon tests we believe to be reliable. Purchasers should independently determine, prior to use, the suitability of any material for their specific use. A testing sample is provided with all kits to ensure the purchaser has every opportunity to determine suitability for their use. All technical data is subject to change without prior notice. interiorinstyle removable room art can be applied to most surfaces: painted walls (although freshly painted walls will require a 3 week waiting period), wallpaper, counter tops, windows, mirrors and tiles. They will not adhere to cloth, stucco, brick, concrete or similar uneven or textured surfaces. interiorinstyle holds no responsibility for the misuse of its products or any damage they may cause.
The purchaser acknowledges that the purchase of an interiorinstyle product has been duly and thoroughly considered and you have read and understood the disclaimer by the purchaser and interiorinstyle shall not be liable for the performance of the goods or any matter relating to the products or error in information supplied to the purchaser of the goods before or after the date of the purchase or use of the goods.
EXCLUSION AND LIMITATIONS OF LIABILITY
interiorinstyle does not exclude or limit the application of any provision of any statute (including the Trade Practices Act 1974 (Cwth)) where to do so would contravene that statute or cause any part of this clause to be void. Interiorinstyle excludes:
(a) From these terms all conditions, warranties and terms implied by statute general law [international convention] or custom, except any implied condition or warranty the exclusion of which would contravene any statute or cause this clause to be void.
(b) To the extent permitted by law, interiorinstyle shall not be liable for any loss (including consequential loss), damage, deterioration, deficiency, defect or other fault or harm arising from, caused by or concerning the supply of Goods by or on behalf of interiorinstyle.
(c) All liability to you in contract for, loss of profit, consequential or indirect damages arising out of or in connection with these terms even if interiorinstyle:
(i) Knew they were possible; or
(ii) they were otherwise foreseeable; including without limitation last profits and damage suffered as a result of claims by any third person, such as a customer of a purchaser.
Your comments about our products are very important to us.
Please contact our team by post at:
P.O. Box 7042, Alexandria,
NSW, Australia, 2015,
or call on 1300 1STYLE or email