Customer Care

Our guarantee is simple. We want you to love what you have ordered. If you are not completely satisfied with any of our products, we will be happy to either replace the item or refund your money if the product is returned unopened within 14 days. No hassle. Please refer to our returns & exchange policies below. Materials are manufactured under careful quality control and are warranted to be free from defect in material and workmanship. Any material shown to our satisfaction to be defective at the time of sale will be replaced without charge.

Refunds, Returns & Exchanges
  • RISK

    All risk in the Goods pass to the Purchaser upon delivery or upon title of Goods passing to Purchaser, whichever is the earlier.
  • TITLE

    Although risk in the Goods passes on delivery to the Purchaser or your agent or carrier, title in the Goods shall not pass to the Purchaser until payment in full in cleared funds of the purchase price for the Goods has been received by Interiorinstyle/BoscoBear /BoscoBear and for all other Goods sold by Interiorinstyle/BoscoBear /BoscoBear to you for which payment is due.
  • SHOP REFUNDS

    If purchased through a retail store you will need to refer to the store refund policy.
  • WEB, PHONE AND FAX ORDERED REFUNDS

    For a refund please include the shipping document you received with your parcel and indicate the reason for return. Goods must be returned at buyers cost, within 14 days of receipt of the goods in original packaging. However for Christmas gifts the return period is extended to 28 days from 25 December. We will credit your original method of payment, excluding postage.
  • SEASONAL AND PERSONALISED RETURN AND EXCHANGE POLICY

    Orders for products that have been personalised or are for seasonal occasions may not be exchanged or returned. This policy supersedes all other return and exchange policies of Interiorinstyle/BoscoBear /BoscoBear (unless goods are faulty or not as ordered).
  • ADDRESS FOR RETURNS & EXCHANGES

    Send to: Interiorinstyle/BoscoBear /BoscoBear PO Box 7042, Alexandria, NSW Australia 2015